FAQs

Q?

IS THERE A MINIMUM NUMBER OF HOURS?

A.

Our Adult booth packages start from 3 hours and our Mini Booth packages start from 2 hours.

Q?

HOW DO I MAKE A BOOKING?

A.

There are so many ways to contact us. You can email us via the contact form above, message us on our facebook page or send an SMS to 0424 891 351.

Q?

ARE WEEKDAY RATES DIFFERENT TO WEEKENDS?

A.

We can tailor a weekday package for your event as pricing is different from the weekend rates. Please contact us via the form above to discuss further options for your event.

Q?

WHEN DO I NEED TO MAKE A BOOKING?

A.

Preferably a week or two before the event or as soon as you have decided on a definite date and are certain you would love to have us at your event. A small deposit would be required to guarantee your date is secure. .

Q?

WHAT IS YOUR REFUND POLICY?

A.

Unfortunately once the deposit has been received it will not be refundable as we may have lost other event opportunities due to your's. We are happy though to tranfer dates if there is an availability

Q?

WHAT ARE YOUR PAYMENT POLICIES?

A.

Once you have confirmed a date we will send you an invoice with a deposit amount and direct debit tranfer details. The balance is paid on the evening of the event.

Q?

WHAT IF I FORGET TO COLLECT MY DIGITAL COPY FROM THE NIGHT?

A.

There's nothing to worry about, we will be in touch with you the next day to organise postage for you.